Customer Service
US
(888) 848-6825 x9400
support@merchantserviceshq.com
Canada
(855) 839-7280
support@merchantserviceshq.com
You can rely on Total Merchant Service’s Customer Service representatives for help with merchant account issues faced every day – including questions on monthly statements, chargebacks and retrieval requests, and transfer of money into your designated checking account.
Terminal Help Desk Support
(888) 848-6825 x9404
terminalhelpdesk@merchantserviceshq.com
For questions about your credit card terminal, scheduling telephone training, replacing equipment, or ordering supplies, our Terminal Help Desk is available 24/7 to keep your point-of-sale terminals up and running smoothly.