Support for Merchant Services

View Your Statement

Access your statement here.
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Reference Links
Equipment Quick Reference Guide
Support FAQs

Coming soon.

Contact Us

Customer Service

(888) 848-6825 x9400

(855) 839-7280

You can rely on Total Merchant Service’s Customer Service representatives for help with merchant account issues faced every day – including questions on monthly statements, chargebacks and retrieval requests, and transfer of money into your designated checking account.

Terminal Help Desk Support

(888) 848-6825 x9404

For questions about your credit card terminal, scheduling telephone training, replacing equipment, or ordering supplies, our Terminal Help Desk is available 24/7 to keep your point-of-sale terminals up and running smoothly.